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Right Of Withdrawal

You have the right to withdraw from this agreement within fourteen days without stating any reasons. The withdrawal period is fourteen days starting the day after you or a third party named by you, who is not the carrier, took the first consignment of goods into your/their possession. In order to exercise your right of withdrawal, you must inform us DEANSID Limited, of your decision to withdraw from this agreement by means of a clear statement (e.g. by mailed letter, fax or e-mail).

The withdrawal period has been observed so long as you dispatch the notification of your exercise of the right of withdrawal prior to the end of the withdrawal period.

Consequences of the withdrawal

If you withdraw from this agreement, we are obliged to reimburse all payments which we have received from you (excluding any delivery & installation costs), immediately and at the latest within fourteen days from the date on which we receive your notification of withdrawal from this agreement. For this repayment we will use the same method of payment which you used for the original transaction, unless something different is explicitly agreed with you; in no case will you incur any fees as a result of this repayment. We may refuse this repayment until we receive the returned goods or until you have provided evidence that you have returned the goods, whichever of these occurs first.

Return of the received magazines is not required. All other goods which you have received must be returned or delivered immediately, and in any case at the latest within fourteen days from the date on which you inform us of the withdrawal from this agreement, to DEANSID Limited, contact details found in Contact US.

This period shall be observed so long as you dispatch the goods within 14 days of your notification to withdraw. You are responsible for the direct costs of the return of the goods and if we arrange courier pick up of the goods, you will be charged for this which is normally equivalent to the delivery/installation costs. You are only responsible for any loss of value of the goods if such loss of value is the result of handling not required to determine the suitability, characteristics and function of the goods.

Note: When you withdraw from this agreement, the customer, unless agreed otherwise is responsible for returning the goods to HotPriceTubs ensuring that the hot tub is adequately packaged, and undamaged in any way. Refunds will be paid 14 days from receiving the goods 'back to base' and no sooner. Any damages on the goods which were not known, will be charged to you.

Deposits On Items

Due to the nature of our products sometimes imposing long delivery times on the customer, we will always ask for a deposit to secure your order. The deposit amount will always be identified on your original invoice or outlined on the product specification on our website.